Job Description

BBS Recruitment is an independent recruitment agency for the transport and logistics sector, supplying to a variety of clients across London, Hertfordshire and surrounding areas. We also recruit for Social Care and Public Sector roles.

We are currently recruiting for an experienced Civil Enforcement Officer who enjoys working outdoors and has the commitment, passion and drive to help an enthusiastic team deliver a high quality service for our client based in Tower Hamlets and surounding areas.

The successful post holder will carry out Parking and Traffic Enforcement throughout the Borough through the issuance of Penalty Charge Notices.

Duties and Responsibilities:

• Enforce parking and traffic regulations on the highway and in car parks through the issue of Penalty Charges and Civil Penalty Notices.
• Enforce parking conditions and rules in housing estates (not designated as public highway or covered by traffic management orders) through the issue of Civil Penalty Notices
• To be responsible for carrying out inspections and checks on blue badges in vehicles and approach drivers displaying blue badges, checking the status of badge using the blue badge database APP and identifying if the badge is being misused, stolen, lost, or expired.
• Provide outstanding customer care, within a high profile and vital Council service that supports to the day to day activities of all residents, business and the thousands of daily visitors to the area.You will play a significant role in reducing traffic congestion and improving air quality through the enforcement of parking restrictions.
• To report defective parking equipment signs, and lines
• To report issues requiring investigation and/or action by other services within Tower Hamlets (e.g., defective streetlights, signs, litter, rubbish left out for collection, graffiti, and fly tipping).
• To carry out parking enforcement by patrolling the borough s streets and estates on foot, bicycle, or motorised twowheeler.
• Ensure that when carrying out patrols of the borough s streets and estates by bicycle, or motorised two-wheeler that all vehicles being used are secured.
• To identify and report vehicles parked in contravention of parking restrictions or abandoned for removal.
• Ensure all customers are dealt with efficiently and effectively and appropriate provision is made for customers with special needs who might require assistance.
• To ensure all equipment used in the issue of PCNs is in working order and is always kept secure. Including but not limited to, handheld computers, body worn cameras, mobile phones, printers, and radio communication.

Requirements:

• Knowledge of parking legislation
• Be able or willing to ride a moped or competent at riding moped/motorcycle.
• Basic computer skills/ accurate data entry
• Ability to communicate over the Radio with Accuracy Brevity Clarity using radio phonetic alphabet codes.
• Flexible and willing to work in all-weather condition including evening, weekend, Night (night rate payment available), and bank holiday work when required.
• Enhanced DBS Check
• 35 hours per week, Monday - Friday

If you have the relevant experience, please apply with your CV.