Job Description

Customer Service Administrator

Are you a detail-oriented, customer-focused individual with excellent communication skills? Our client is seeking a Customer Service Administrator to join their team on a temporary basis until the end of January 2025. If you thrive in a fast-paced environment and enjoy providing exceptional service to customers, then this is the perfect opportunity for you!

Working hours: Monday to Friday, 09:00-16:00

Hourly pay rate: £11.50

Location: Gloucester- outskirts of the city centre

Contract type: Temporary.

Start date: ASAP.

End date: 31-01-25.

Due to the nature of the role the duration of the contract must be worked.

Responsibilities:

Working through customer online queries and responding to their emails regarding their orders.

Navigating all Microsoft packages to efficiently address customer inquiries.

Providing support and assistance to customers in a timely and professional manner.

Ensuring a high level of accuracy in order processing and documentation.

Collaborating with the team to drive continuous improvement in customer service operations.

What we're looking for:

Strong verbal and written communication skills in English.

Proficiency in using Microsoft packages, including Word, Excel, and Outlook.

A customer-centric mindset with a desire to exceed expectations.

Excellent problem-solving skills with a proactive approach to finding solutions.

The ability to work effectively both independently and as part of a team.

If you're passionate about providing exceptional customer service and are ready to take on a new challenge, we want to hear from you! Apply now and join our client's team as a Customer Service Administrator.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website