Job Description

Housing Officer

Ongoing temporary

County Durham

Sellick partnership are currently assisting in the recruitment of a Housing officer to join a reputable social housing organisation based in County Durham.

The Housing Officer will be a visible presence in your patch, ensuring the effective management and maintenance of tenancies. This involves working closely with the allocations and letting team to onboard new tenants, working with customers to set up payment plans if they fall into arrears, managing anti-social behaviour and resolving customer complaints effectively.

Duties of Housing Officer:

Neighbourhood and tenancy management

Anti-social behaviour

Allocations and lettings

Empty property management, customer viewings and welcome visits

Income management

Customer involvement, empowerment, and inclusion

Tenant liaison and support

Requirements of the Housing officer:

Experience in a similar housing officer/housing partner position previously

Previous customer service experience, managing complex cases and working with vulnerable people ideally in a housing context

Full UK drivers license (Essential)

If you want to hear more about the Housing Officer role, please contact Nyari Breslin at Sellick Partnership Derby or click apply now.

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website