Job Description

Our large government client based in East Sussex required a User Centred Design Lead.

As Design Lead, you will play a crucial role in guiding multi-disciplinary teams to deliver value for users. You will be responsible for ensuring the quality of design outputs and maintaining service standards throughout the product lifecycle. You will inform our clients strategic approach to end-to-end services and support a culture of continuous improvement.

This role requires you to work closely with multidisciplinary teams and senior stakeholders to develop and iterate user-centred products and services. You will manage and mentor user-centred design practitioners, increasing design capability and supporting professional development. You'll advocate for user-centred approaches and grow knowledge of user-centred design.

Proven experience in creating and iterating user-centred products and services, gained through years of working in product design, interaction design, service design, or similar disciplines.