Job Description

Job Opportunity: Housing Options Advisor (Temporary)

Position: Housing Options Advisor
Contract: Temporary, 3-month contract with the possibility of an extension.
Possibility of Extension: Yes, based on performance
Pay Rate: 17.17 per hour (PAYE)
Working Hours: 35.00 hours per week, Monday to Friday, 08:45 - 17:00
Location: NP20 1PA

Job Purpose:

• To interview and assess homeless people
• To prevent homelessness by promoting housing options
• To determine whether applicants are owed a statutory duty under the 1996 Housing Act, Part 7 as amended
• To advise those who are threatened with homelessness to prevent homelessness
• To assess the entitlements of single non-priority homeless people and give them statutory advice and assistance
• To participate in and help develop outreach work, such as advice surgeries
• To provide advice to private sector tenants

Key Responsibilities:

• To interview customers, to assess whether homelessness can be prevented in any way
• To assess whether those who are threatened with homelessness qualify for private sector options, based on the likelihood of their meeting the criteria for the full housing duty under the Housing Act Part 7 as amended
• To explain housing options clearly and lawfully to qualifying customers and to promote the idea, to interest as many customers as possible
• To negotiate with applicants and explain the benefits of taking up housing options in a positive way
• To complete interview notes and forms correctly
• To administer a caseload of options cases and ensure they are progressed efficiently
• To investigate homelessness applications to recommend whether a statutory duty is owed to the applicant under the supervision of the senior officer
• To interview applicants and take detailed statements concerning their eligibility, priority need, homelessness, intentional homelessness and local connection

Qualifications and Experience:

• Previous experience in housing management or related field is preferred.
• Understanding of housing laws, regulations, and policies.
• Strong interpersonal and communication skills.
• Problem-solving abilities and a proactive approach to challenges.
• Proficiency in using housing management software.
• Ability to work independently and as part of a team.
• Relevant qualifications in housing or a related discipline are a plus.

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