Job Description

We are looking for a Housing Solutions Triage Officer to work on a hybrid basis with a Local Authority based in London. This will require working from the office two days per week.

Job responsibilities include, but are not limited to:

- Be the first point of contact for homeless residents

- Engage with customers in person as well as via telephone and email

- Ensure assessments are completed and make decisions (s184) based on information collected

- Provide advice and support to homeless residents

- Ensure triage administration systems are kept up to date following assessments

Candidate requirements:

- Must have previous experience of working within a similar role for another Local Authority or Housing Association

- Must have experience and knowledge of using both part 6 and 7 of the Housing Act as well as the Homelessness Act and HRA.

Please get in contact with Emily at Critical Project Resourcing if you would be interested in finding more information out about this role ((url removed))