Job Description

Job Title: Customer Service Assistant

Location: Lambeth, London

Pay Rate: £15 per hour

Working Hours: 35 hours per week, Monday to Friday

Employment Type: Temporary to Permanent

Are you a customer-focused professional looking for a rewarding opportunity in customer service? We are hiring a Customer Service Assistant to join our team in the vibrant borough of Lambeth. This is a temporary-to-permanent position that offers a competitive pay rate of £14.68 per hour.

Key Responsibilities:

Customer Interaction: Engage with customers through various channels, including phone, email, and in-person, providing assistance and resolving inquiries.

Data Entry: Accurately record and update customer information in the database.

Problem Resolution: Address customer issues promptly and effectively, ensuring a positive customer experience.

Administrative Support: Assist with general administrative tasks to contribute to the smooth operation of the customer service department.

Collaboration: Work closely with team members to achieve collective goals and maintain a positive work environment.

Qualifications:

Previous experience in customer service or a related field is advantageous.

Strong communication and interpersonal skills.

Proficiency in basic computer skills and data entry.

Ability to adapt to changing priorities and handle multiple tasks efficiently.

Excellent problem-solving abilities.

Additional Information:

Working Hours: 35 hours per week, Monday to Friday.

Location: Office-based in the London Borough of Lambeth.

Employment Type: This role is temporary, with the potential for a permanent position based on performance and business needs.

Training: Comprehensive training will be provided to ensure success in the role.

Benefits: In addition to a competitive pay rate, we offer a supportive work environment and opportunities for professional growth.

If you are a motivated individual with a passion for delivering excellent customer service, we encourage you to apply for this exciting opportunity. To submit your application, please send your resume and cover letter to (url removed)

LB of Lambeth is an equal opportunity employer, and we welcome candidates from all backgrounds to apply. We look forward to welcoming a new member to our dedicated team in Lambeth

Resourcing Group is acting as an Employment Business in relation to this vacancy