Job Description

The Communications Officer will deliver internal communications activity, focusing on producing and publishing content for Liverpool City Council staff. As the Communication Officer you will bring to the role demonstrable experience of delivering effective internal communication, staff engagement, producing written and video content and behaviour change campaigns

·         Support the Leader, Cabinet, members, CMT and other stakeholders through the provision of communication strategies, advice and compelling content ·         Provide support to the Internal & Sector Relations Manager in delivering Liverpool City Council’s aims, core values and business objectives ·         Create high-quality written materials, concepts and advice, specifically articles, blogs, news releases and social media copy ·         Build relationships with members, corporate management team, staff and local partners ·         Craft and produce compelling video, graphic assets and podcasts ·         To contribute to the effective delivery of the Communications team’s objectives of internal communications. ·         To assist in the strategic support to Management team, elected members and portfolio members through the provision of communication strategies, products, advice and channels to key audiences ·         To provide support to the Internal & Sector Relations Manager in the provision of management and leadership action to deliver Liverpool City Council aims, core values and business objectives ·         To develop the City Council’s commitment to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken

Engage and connect with a dispersed workforce that is office-based, remote and hybrid

Create and produce clear, compelling communications with strong calls to action, to help support the Transformation Plan, the Culture Change programme and the Council and City Plans

Showcase compelling, creative, authentic content which boosts engagement across channels to drive next level performance

Produce purpose-driven content and engagement that embeds the Council’s vision and values into strategies to motivate employees and deliver long-term engagement

Work closely with the HR & L&D teams to help promote vacancies, staff learning opportunities

Work closely with OH and the Wellbeing team to promote staff networks, wellbeing services and organisational values as part of organisational change

To support the Internal & Sector Relations Manager in the maintenance of excellent working relationships with chief officers, their leadership teams, portfolio members, and external partners, to ensure the delivery of high-quality communication advice, strategy, products and research

To draw upon research to ensure the delivery of advice and support

To create high-quality written material, concepts and advice, specifically articles, blogs, news releases, advertising copy, radio copy, advice notes and summaries of research

To carry out research as necessary in the support of communication outcomes

To provide challenge and innovative thinking that will ensure the delivery of key strategic outcomes

To support the development and provide overall editorial control to key communication channels as agreed

To always act in ways that enhance the reputation of the City Council and the City of Liverpool