Job Description

Boden Group are working with a contractor based in N7, looking for an experienced facilities assistant to join the team, based within a leading luxury brand warehouse.

The Day Porter will act as the first point of contact for building-related issues during office hours, ensuring the workplace is clean, safe, and running smoothly. This individual will play a crucial role in maintaining the highest standards of service and presentation in alignment with the brand's premium reputation.

Key Responsibilities:

Building Maintenance & First Response

• Act as the first responder to building-related issues, such as minor repairs, leaks, lighting outages, and HVAC system malfunctions, escalating to the Facilities Manager or relevant contractors as necessary.
• Conduct regular inspections of the premises to identify and address any maintenance or safety concerns proactively.
• Liaise with contractors and service providers to support ongoing maintenance and repairs.

Consumable Management

• Monitor and restock consumables in toilets, tea points, and shared spaces, ensuring consistent availability of items such as soap, hand towels, toilet paper, and kitchen supplies.
• Maintain stock levels and coordinate with suppliers to reorder items as needed.

Cleaning & Presentation

• Provide first-response cleaning services for spills, stains, or other ad hoc incidents to maintain the office's premium appearance.
• Ensure high-traffic areas (e.g., reception, meeting rooms, and common areas) are always clean and tidy.
• Oversee the cleanliness of external areas, including entrances and courtyards, addressing litter or debris promptly.

Client & Staff Support

• Support the Client Host by assisting with deliveries, meeting room setups, and ad hoc requests from staff or visitors.
• Respond promptly and professionally to staff requests regarding facilities or office services.
• Act as a visible, approachable point of contact for any office-related concerns.

Health & Safety

• Conduct daily checks of fire safety equipment, escape routes, and first-aid kits, reporting any issues immediately.
• Support compliance with health and safety regulations, ensuring hazards are identified and mitigated.
• Assist with the implementation of evacuation procedures and drills as needed.

Additional Duties

• Assist with the setup and breakdown of events, meetings, or internal gatherings.
• Provide support for office moves or reconfigurations, including lifting and rearranging furniture.
• Ensure waste management processes, including recycling, are adhered to, and bins are emptied regularly.

Interviews to be held over teams next week, due to the nature of this client this role will be extremely customer facing and will have high expectations around customer service and duties completed.