Job Description

• Job Title: Social Care Navigator
• Department: Adult & Community Services
• Division: Adult Social Care
• Reports to: Community and Hospital Assessment team Manager (CHAT)
• Contract Type: Temporary
• Hourly Rate: 20.31
• Working Pattern: Full-Time

Our client, an established Adult & Community Services organisation, is seeking a dedicated and compassionate Social Care Navigator to join their team. As a Social Care Navigator, you will play a vital role in supporting individuals in accessing appropriate and timely support services, ensuring their needs are met effectively. You will collaborate with health professionals, local organisations, and our client's team to facilitate seamless client discharges and provide initial advice and support to service users.

Responsibilities:

• Conduct routine assessments and assist social workers with more complex assessments
• Offer guidance to service users in navigating through local care and support services
• Help service users identify and utilise available resources, including benefits and informal support
• Complete social care assessments and reviews, ensuring service users are involved in decision-making processes
• Identify eligibility for services in adherence to Care Act 2014 requirements
• Assist service users and their relatives with financial assessments
• Create support plans within available resources, highlighting concerns and unmet needs promptly
• Provide information and advocacy to support informed decision-making by service users and carers
• Collaborate with Commissioning colleagues to stay informed of available local provisions and make appropriate recommendations
• Foster relationships with health-related agencies, the third sector, and local housing providers
• Support early intervention to reduce the need for care and support
• Conduct carers' assessments and reviews
• Identify and raise safeguarding concerns according to local safeguarding procedures
• Maintain accurate and complete records on our client's electronic systems
• Participate in supervision, performance management processes, and team meetings
• Continuously develop professionally through required training and champion new aspects of service provision
• Work towards agreed targets and standards, monitoring and achieving personal targets
• Collaborate with partner agencies, professionals, carers, and families to facilitate access to community services and resources
• Contribute to multidisciplinary assessments, such as Continuing Healthcare assessments
• Be available to work weekends as required

Requirements:

Willingness to undertake continuous professional development or training
Experience in a social care or health environment
Ability to identify and raise safeguarding concerns
Good communication skills and experience liaising with professionals, agencies, and organisations
Proficiency in using IT tools, including Microsoft Word, Excel, and databases
Basic understanding of the role of resources in promoting independence and the process of self-directed support/personalization
Knowledge of eligibility criteria related to the Care Act 2014
Familiarity with ASC policies and procedures
Ability to establish and maintain effective working relationships with colleagues, partner agencies, service users, and carers
Experience in promoting fair access to services and working with diverse communities
Strong written and verbal communication skills, with the ability to explain complex and contentious issues concisely and clearly
Commitment to equality, diversity, and the principles of the workplace
Ability to manage a demanding workload and meet deadlines
Availability to attend various locations and evening meetings as required

Please note that this position requires an Enhanced DBS check for Adults, as our client is committed to safeguarding and protecting vulnerable individuals.

If you are passionate about making a positive impact in the lives of individuals and families, our client would love to hear from you. Apply now to join their dedicated team as a Social Care Navigator.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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