Job Description

Are you a Credit Controller looking for a 12-month FTC role in a fantastic, thriving business with room to grow your skillset and develop in a great team?

I am seeking a Credit Controller on behalf of my client to work on a hybrid basis (2 days in office) for a 12-month FTC.

Accountabilities

* Handle all credit control procedures in line with company

* Actively chase all debt within the allotted portfolio, using appropriate means (telephone, email etc) and update stakeholders as appropriate

* Maintain accurate and up to date client notes following conversations with clients, using Workday to record status

* Have regular face-to-face meetings with stakeholders as required regarding their debt portfolios

* Monitor queries and disputes, ensuring the appropriate escalation

* Ensure consistent application of the firm's debt provisioning policy

* Ensure that the debtors ledger contains minimal adjustments and where appropriate that overpayments or payments on account are promptly returned, applied or cleared

* Ensure that there are minimal unallocated cash receipts

* Review and analyse aged debt against defined metrics

* Prepare summary reports as and when required

* Identify problem debts that require escalation and liaise with Credit Control Manager as appropriate

* Where necessary, engage and manage the process of debts that need to go legal

* Ensure that any bills raised that are not sent out to clients in a timely manner are escalated to relevant manager

* Work with the accounts receivable team in respect of cash receipts and remittance details to aid effective and accurate allocation

* Ongoing liaison with other credit controllers across the Firm as required (including attending weekly conference calls)

* Provide client base with monthly statements of account as appropriate

* Produce copy bills or summary backup if required for clients

* Process Credit Notes assigned in an accurate and timely manner

* Involvement in credit checks on existing / new clients as appropriate before new work is agreed/commences

The Experience You Will Bring

* Professional services experience (ideally), Workday experience would be preferred.

* Excel skills to a competent level.

* Excellent written and verbal communication skills and ability to present confidently and convincingly to management if required

* Strong interpersonal skills with ability to both motivate individuals and deal professionally with performance issues

* Commitment to delivering exceptional client service to internal and external stakeholders

INDCC