Job Description

Knowledge & Information Manager

About the Role

As a Knowledge Manager, you'll be at the forefront of designing and implementing knowledge management solutions that empower teams to perform at their best. You'll shape how the organization captures, shares, and leverages its collective expertise.

Key Responsibilities

Architect and implement comprehensive knowledge management systems and processes that enhance information accessibility and sharing across the organization

Develop and maintain robust knowledge bases that serve as central repositories for organizational expertise and best practices

Lead the governance and quality assurance of knowledge management systems, ensuring content remains current, accurate, and valuable

Create and optimize knowledge transfer methodologies that facilitate effective information sharing between team members

Design and oversee training programs that maximize the utilization of knowledge resources

Establish best practices and metrics for knowledge management success

Champion a culture of knowledge sharing and continuous learning

What You'll Need

Proven experience in knowledge management or similar role

Strong understanding of knowledge management principles and best practices

Excellent organizational and process development skills

Outstanding communication and stakeholder management abilities

Experience with knowledge management tools and platforms

Ability to translate complex information into accessible formats