Job Description

We are currently recruiting for a Tenancy Sustainment Assistant to join a Well-Established Housing Association within the Solihull area.

Job role:Tenancy Sustainment Officer

Hours: Mon - Fri/ 35 hours

Job type:Temporary contract (March 2025)

Salary: £24,000 per Annum (via umbrella)

As a Tenancy Sustainment Assistant, you will be responsible for:

Managing and prioritising your own work load

Have a basic understanding of the Housing Allocations Policy

Maintain a series of emails and make sure these are processed correctly

Undertake the duty of ending tenancies, processing scripts, raising voids, liaise with relevant teams

Provide support to Tenancy advisors and officers

To be successful as a Tenancy Sustainment Officer, you will have:

Previous experience in a similar role

Excellent IT skills

Good knowledge of bookkeeping support

Experience of dealing with a range of customers over the phone and face to face

If this Tenancy Sustainment Role is of interest, please apply directly to this advert or call Laura on (phone number removed) for more information