Job Description

Job Opportunity: Resident Liaison Officer (RLO) – Medway Area

Location: Medway

Contract Duration: December 2024 – March 2025 (Potential extension)

Hours: Monday to Friday, 8:00 AM - 4:00 PM (37.5 hours per week)

Rate: £16 per hour

Mileage: Reimbursed (Must have own vehicle and be able to drive)

We are urgently seeking an experienced Resident Liaison Officer (RLO) to join our team for a project in Medway. The properties are located across the Medway area, and we are looking for a candidate who is local to this region. As an RLO, you will be an essential point of contact for residents and will play a key role in ensuring effective communication between residents and the project team.

Key Responsibilities:

* Act as the primary liaison between residents and the project team.

* Ensure that residents are kept informed and updated on project developments.

* Address and resolve any resident queries or concerns in a professional and timely manner.

* Coordinate access to properties and assist with any necessary arrangements for the duration of the project.

* Provide regular reports to the project team.

* Maintain a high level of customer service throughout the project.

Key Skills & Requirements:

* Previous experience as an RLO is essential.

* Strong IT skills and proficiency in using Microsoft Office.

* Excellent communication and interpersonal skills.

* Must be organised, professional, and able to manage multiple tasks efficiently.

* Own vehicle and ability to drive is required (mileage will be reimbursed).

* Based in or local to the Medway area.

How to Apply:

Interviews will be scheduled towards the end of this week or the beginning of the week starting 9th December, with a view to starting mid-December or sooner.

If you have the required experience and are looking for an exciting opportunity to work in a dynamic and rewarding environment, we would love to hear from you!

Apply now to join our team