Job Description

We are recruiting for a SC Cleared IT Engineer on contract to work for our client based in South East London.

Senior Customer Engineers provide intermediate to advanced level desktop installation, configuration, support and troubleshooting services. Senior Customer Engineers can also provide basic Wintel server installation, configuration, administration, and break fix repairs. A Senior Customer Engineer is hardware and software skilled and accredited through the appropriate vendor training programs.

Ability to quickly learn and support basic Desktop & Laptop hardware and software in a W10/Win11 environment. HP, Dell and Lenovo.

Mac OS experience and knowledge, desktop and Mac Book

Good MS office products experience - Office 365 and Teams.

Experience of using Apple, Android and other mobile devices.

An understanding of wireless connectivity and fault diagnostics.

To be able to floor walk and deal with any technical quires as well as walk-up Tech Bar environments.

Able to navigate around the OS, to find and recreate desktop shortcuts.

Able to add printers and map network connections.

Able To follow scripts to build and configure laptops and desktops.

To perform moves and changes and set up workstations.

Experience and knowledge in Server technology including datacentre - HP Proliant G8 - G10, Dell server, Lenovo blades. Back-ups, Tape library, storage, configuration and hardware.

Cisco knowledge

Excellent customer skills are essential