Job Description

We are seeking an experienced Housing Officer to support our social housing client on a temporary basis for 6-8 weeks.
This is a hybrid role, and your allocated patch will be within Chester and surrounding areas.

Your new role

• Overseeing day-to-day housing, tenancy and estate management including lettings, allocations, sign-ups, viewings and exchanges
  
• Void management and repairs
  
• Managing own caseload of ASB and arrears within patch
  
• Supporting vulnerable customers to sustain their tenancies, signposting and making referrals to external services where appropriate for matters such as debt and mental health
  
• Responding to queries and complaints from customers and local MPs
  

• Experience within a Housing/Neighbourhood Officer role, overseeing housing & tenancy management for a patch of 200+ properties
  
• Good knowledge and understanding of the principles of Housing & Tenancy management including relevant legal frameworks and legislation
  
• Driving licence with access to own vehicle with valid business insurance
  

• Weekly pay
  
• Hourly rates up to £22ph
  
• Hybrid working