Job Description

Housing Needs Officer

Do you have experience as a Housing Needs Officer who can give constructive housing advice and provide homelessness services? The London Borough of Slough are offering a Housing Needs Officer role to an individual who can tackle housing needs and prevent homelessness in accordance with relevant legislation, policies and procedures. Being enthusiastic, focussed and able to deliver high quality services is required within the role.

• Deliver a comprehensive, customer focussed and high-quality housing needs service, liaising with other sections, departments and agencies internally and externally in relation to housing or homelessness issues on behalf of home seekers
• Working proactively using initiative and knowledge to apply appropriate options to tackle housing need ensuring that the council's resources
• Provide good quality advice to all, including, public, tenants, licensees, landlords etc, regarding their legal rights and available options related to their housing using a holistic approach.
• Identify and respond proactively to every customer who may be at risk of homelessness and find the most effective means to prevent and tackle homelessness, fulfilling the Council's duties under housing, homelessness, and any other relevant legislation.
• Identify and provide positive, effective and often complex legal and housing advice, and information to home seekers about their rights and options, in compliance with the Landlords & Tenants Act, Protection from Eviction Act, Housing and Homelessness Acts, and other related legislation. This will include immigration and benefits legislation.
• Carry out home visits (when appropriate) to assess accuracy of homelessness applications and take a proactive approach to tackle housing needs and homelessness

Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. We will also pay for your DBS if we place you and keep it up to date during your time with us. Including an Ackerman Pierce welcome pack to

If you are interested in the role or have any further questions, please contact the housing department at Ackerman Pierce on (phone number removed)