Job Description

Resettlement Officer
Bournemouth Christchurch and Poole
Temporary
Full-time
Are you passionate about helping individuals transition from supported housing to independent living? Join a dynamic Housing Options team dedicated to making a positive impact in the community.
THE ROLE
As a Resettlement Officer, you will play a key role in supporting clients to secure appropriate accommodation and successfully transition into independent living. Your responsibilities will include:

• Assisting clients in sourcing and securing settled accommodation.
• Liaising with landlords, letting agents, and housing providers to ensure a steady supply of quality housing options.
• Supporting provider staff to develop expertise in housing processes, landlord relations, and council incentives.
• Promoting initiatives to attract and retain landlords within the private rented sector.
• Ensuring clients have access to support for financial arrangements, tenancy sign-ups, utilities, and benefit applications.
• Developing and implementing move-out packs with practical resources for clients.
• Maintaining accurate case notes and records using Locata systems.

THE CANDIDATE
The successful candidate will have prior experience in a similar role within housing, resettlement, or supported living. You will also have:

• Strong knowledge of housing legislation, tenancy sustainment, and move-on processes.
• Experience working with vulnerable individuals, including those with complex care and support needs.
• Proven ability to engage and build relationships with landlords and letting agents.
• Excellent communication and interpersonal skills for collaborating with multiple stakeholders.
• Strong organizational skills and the ability to manage a varied workload effectively.

THE CONTRACT
Temporary - 3 months ongoing
The pay range for the role is 23.50 per hour LTD company rate. The PAYE equivalent is 20.03 per hour, inclusive of holiday.
HOW TO APPLY
To apply for this role, please email a copy of your CV to (url removed) or call (phone number removed) and ask for Beth for an informal discussion.