Job Description

The Patient Services Lead will be entrusted with the task of overseeing a dedicated team to ensure the delivery of excellent patient services within the healthcare sector in London. The role demands an individual who can effectively lead a team and is proficient in implementing patient service strategies.

Client Details

The organisation is a reputable, large-scale healthcare provider in the public sector, serving thousands of patients annually. Based in London, the company employs over 2000 dedicated professionals, all focused on delivering top-tier healthcare services.

Description

Leading and managing a team to deliver exceptional patient services.

Developing and implementing patient services strategies.

Ensuring adherence to healthcare standards and regulations.

Collaborating with other departments to improve patient services.

Monitoring patient satisfaction and implementing feedback.

Managing resources efficiently.

Overseeing staff training and development.

Representing the patient services department in key meetings.Profile

A successful Patient Services Lead should have:

Previous experience in the healthcare sector or medical setting

Proven experience in a leadership role

Exceptional team management and communication skills.

A good understanding of healthcare regulations and standards.

Experience in developing and implementing strategic plans.

A passion for delivering excellent patient services.Job Offer

A competitive salary of approximately £40,000 - £45,000 per year.

Pension contribution up to 20%.

Private Medical Healthcare.

33 day's annual leave (inclusive of bank holidays).

Season ticket travel loan.

A wide range of discounts with a variety of retailers and services.If you are passionate about delivering exceptional patient services and leading a dedicated team in a leading London healthcare provider, we welcome your application