Job Description

MERITUS are recruiting for an NTIP Implementation Lead to join our client on an initial 12 month contract to support major defence projects throughour 2025. The role is highly likely to be extended and will have to undergo security clearance.

NTIP IMPLEMENTATION LEAD - INSIDE IR35 - 75 PER HOUR - 12 MONTHS - STEVENAGE - HYBRID (2/3 DAYS ONSITE PER WEEK) - SINGLE STAGE INTERVIEW PROCESS

We are looking for a self-motivated individual with excellent communication skills, to plan and implement one of our digital tools for in-service support, together with the associated change management within the Customer Support & Services (CSS) UK organisation. This is a great opportunity to support the transformation activities through the utilisation of digital tools and ideally, the successful candidate will have experience of implementing digital tools to support in-service product lifecycle management.

Whilst working with our colleagues across our client's internationally, you will have the opportunity to shape how the in-service digital tools will be utilised, developed and deployed, with the focus on delivering world-leading support to our customers whilst satisfying our strategic business objectives. Get in touch if you are interested in making a difference and helping us deliver strategic change in a customer focused, delivery environment.

Skillset/experience required:

• A self-starter that has experience of implementing digital tools into a customer / product support business environment, together with the associated planning, implementation & change management, ideally utilising Agile.
• Fully understands the project milestones required when implementing digital tools and how they influence the project.
• Strategic agility, anticipating future requirement for both the tools and project planning.
• Ability to build and establish strong business relationships with internal stakeholders and members of the team that will utilise the tool, including the ability manage cross culture personalities and interactions.
• Customer focused, dedicated to meeting the milestones and making sure the project is deployed successfully to the user's satisfaction.