Job Description

Navigator - Mulberry Junction

Location: Haringey

Salary: £18 Umbrella P/H

Contract: Full-Time, Monday to Friday (8 AM - 6 PM shifts)

Are you ready to make a real difference?

Join Mulberry Junction, Haringey's resource centre for single individuals affected by or at risk of homelessness. We are seeking a compassionate and proactive Navigator to provide vital support, information, and guidance to those in need.

As a Navigator, you will connect individuals with the services and opportunities that help them achieve positive housing, health, and learning outcomes. You will be part of a dedicated team working to reduce homelessness and empower people to achieve their personal goals.

Key Responsibilities:

Act as a welcoming point of contact, providing tailored advice and support to service users.

Assess individual circumstances to connect users with internal and external services.

Provide empathetic and non-judgmental communication to reduce anxiety and distress.

Support individuals with housing, benefits, and welfare applications.

Promote Mulberry Junction's activities and encourage purposeful engagement.

Maintain accurate records to support service monitoring and evaluation.

Collaborate with partner agencies to ensure holistic support for clients.

Apply safeguarding and health and safety protocols as necessary.What We're Looking For:

Understanding of the challenges faced by those at risk of homelessness.

Ability to work creatively and respectfully in a person-centered approach.

Strong problem-solving and communication skills.

Familiarity with IT systems (Microsoft Office).

Commitment to personal development and reflective practice.

A proactive approach to promoting service awareness and community engagement.For more information please call Sam on (phone number removed)