Job Description

Customer Liaison Officer – 6 month contract

We are partnering with a ‘cradle to grave’ project delivery partner specialising in planning, commercial and project management. Due to continued growth in their team, they are seeking a Customer Liaison Officer to aid with their development in Tottenham, London.

Responsibilities

* Customer Communication:

Act as the primary contact for customer inquiries and concerns, ensuring clear and efficient communication.

* Relationship Management:

Build and maintain strong relationships with customers to promote loyalty and retention.

* Collaboration with Teams:

Collaborate with internal teams to ensure customer requirements are understood and met.

* Issue Resolution:

Monitor customer feedback and proactively address issues or complaints to ensure satisfaction.

* Reporting:

Provide regular updates to management on customer interactions and service performance.

Requirements

* Full, clean UK driving license (essential).

* Willingness to travel to various project sites and attend stakeholder meetings.

* Availability to work occasional evenings or weekends to accommodate customer needs.

Benefits

£150-£175 per day