Job Description

Are you a dynamic leader passionate about delivering exceptional service? Hyperion Partners is seeking a skilled Agency Contracts Manager for a temporary position with a leading social housing company. This role focuses on inspiring teams and driving positive change for residents.

About the Role:

As an Agency Contracts Manager, you'll:

Lead and motivate a team of agency officers to deliver high-quality services.

Advocate for residents while managing agency portfolios and ensuring compliance.

Drive service improvements through collaboration and innovation.

Oversee repairs, building safety, and ensure a safe, homely environment for residents.

Key Responsibilities:

Develop strong relationships with stakeholders to improve service delivery.

Manage contracts and mitigate risks effectively.

Use data to enhance customer satisfaction and team performance.

Lead on complex issues and act as a subject matter expert.

What We’re Looking For:

Proven leadership experience with a track record of exceeding KPIs.

Strong understanding of housing management, contract compliance, and rent setting.

Exceptional communication and negotiation skills.

Proficiency in IT systems and Microsoft Office.

Experience in performance management and staff development.

Why Apply?

This role offers an exciting opportunity to make a meaningful difference in the lives of residents while working in a collaborative and customer-focused environment.

Duration: Temporary position

Location: London

Join Hyperion Partners and take the next step in your career today!

To apply, submit your CV and cover letter to (url removed)