Job Description

Business Analyst 

Duration: 6 months (initial), opportunity for 12 months extension

Daily Rate: £550 per day (Inside IR35)

Location: Hybrid, 1 day a week in London and/or Manchester

Our client is looking for an IT Business Analyst with 5-7 years relevant experience to join their team. The ideal candidate will have a proven track record supporting pilot / MVP initiatives that scale into full-solution deployments. Strong expertise in Agile / Hybrid project management and a solid understanding of asset serialisation technologies, smart devices, IoT networks, and both cloud-based and on-premises systems are essential. Prior experience in the supply chain and transportation industries is highly desirable.

Purpose of the role:

To understand business requirements, processes, identify business technology and/or process, and information opportunities whilst working with business and Technology Services managers to develop, implement and maintain solutions which deliver business value within agreed timelines and budgets.

Key Accountabilities:

Elicits, analyses, and documents requirements (business, functional, and non-functional)

Works with key stakeholders to prioritize requirements most beneficial to the business

Ensures compliance with Global Technology Services strategies, enterprise architecture, and best practices as well as all relevant local/regional/global governmental regulations

Reinforce the project goals and objectives to prevent scope creep/gold plating

Recommends solution options which directly impact the success of a project or initiative

Effectively communicates with business stakeholders, project managers, product owners, systems analysts, developers, and quality assurance analysts to ensure requirements are clearly stated, buildable, and testable

Oversees the successful completion of User Acceptance Testing, tracking testing progress and defect resolution

Experiences:

5-7 years business analysis experience

Experience within an IT focussed role

Waterfall, Hybrid, and Agile methodologies

Software delivery lifecycle

Proven success in improving the customer experience

Working within a matrix structure

Working remotely with globally scattered users and teams

Experience influencing others with limited/no direct authority

Skills and Knowledge:

Relationship Management

Use facilitation skills to encourage participation from all attendees

Influence others to drive decisions and actions

Use active listening skills to understand “real” issues/needs and build trust

Leverage negotiation and conflict management skills reach agreements

Strong Analytical and Critical Thinking

Ability to put the pieces together

Inspire others to think creatively and identify innovative solutions

Leverage holistic view of people, processes, and technology

Use a structured approach to problem solving

Effective Communication

Demonstrate well prepared, stakeholder-focused written communications

Adapt communication styles to the needs of the situation and the individual/audience

Ensure comprehension of new concepts (lead demos, trainings, informal communications)

Help others make the best decision based on appropriate criteria, such as: business need, opportunities, risk, compliance, and ability to achieve the desired outcome

Present complex concepts in understandable terms to all levels in the organisation

Comfortable with Change and Ambiguity

Adapt to and embrace changing situations as an opportunity, rather than an obstacle

Demonstrate an ability to learn quickly and willingly

Other Key Skills

Foster a collaborative working environment

Leverage an understanding of the organization to identify the most effective means of implementing a change

Technical and Application Knowledge

Cloud computing concepts

Understanding of EDI and API concepts

Understanding of Web, Mobile, and IoT concepts