Job Description

IMH Recruitment are seeking a dedicated and detail-oriented Service Coordinator for their client based in Sheffield, however relocating to S61 in a couple of months. The ideal candidate will play a crucial role in ensuring the smooth operation of our services by managing schedules, coordinating with clients, and maintaining accurate records.

The Role:

* Registration of all new patient referrals.

* Be the first point of contact for queries external to the organisation.

* Maintenance/management of service department email inboxes.

* Review and coordinate Radiologists daily workflow, ensuring the most appropriate consultant is assigned to a case.

* Ability to deal with sensitive and high-profile cases in the absence of the Service Manager.

* Monitor contractual SLAs and KPIs.

* Work independently in the absence of the Service Manager

* Monitor and Coordinate transport arrangements for each facility.

* Confidently approach sensitive matters with bereaved families, funeral directors and family representatives with empathy and respect.

* Act as first point of contact for incoming telephone enquiries.

* Complete ad-hoc administration projects.

* Update the internal scan management system with case relevant information and updates.

* Assist the Service Manager and General Manager in daily duties.

About You:

The Candidate:

* A minimum of 3 GCSE grade C or above (or equivalent to new grading system).

* Excellent written and verbal communication skills.

* High level of attention to detail.

* Proficient user of Word and Excel.

* Display high levels of professionalism.

Hours & Pay

This role is covering maternity, however there is a chance of a permanent contract for the right candidate

Monday - Friday 9am-5pm / 30 mins lunch

£25,000 annually

Please call (phone number removed) for more information or apply with your updated CV