Job Description

Exciting Opportunity Alert! Join Rendall & Rittner as a Energy Billing Assistant                                              

Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Energy Billing Assistant

Position: Energy Billing Assistant

Location: Home Based

Working Hours: Monday to Friday, 09:00 – 17:30.

Salary: £25800

Contract: 12 Month FTC

Why Rendall & Rittner:

Award-Winning: Join an established and celebrated company known for delivering first-class property management services.

Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs.

Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness.

Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses.

Health and Well-being: Benefit from Private Medical Insurance, Life Assurance and enhanced Maternity and Paternity leave.

Time Off: Enjoy 25 days of holiday plus national holidays.

Rest and Recuperation: Paid sabbaticals as a loyalty bonus.

Team Spirit: Be part of a collaborative work environment, where your team and relationships matter.

Pension Plan: Secure your future with the Rendall & Rittner Pension scheme.

Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters.

Key Responsibilities and Requirements:

 As a Energy Billing Assistant at Rendall & Rittner, you will: 

Manage cases in the R&R Customer Service system, assigning to relevant team members as necessary.

Set up new client meters and validating information

Processing of bulk agreement payment files and any ad hoc invoices to ensure timely and accurate payment of utility bills.

Resolving any invoice queries that are identified with suppliers, reconciling accounts, and managing the VAT declaration process

Handling change of tenancies requests, change of managing agent requests, void sales and other general utilities queries.

Managing meter queries, such as meter read submissions and exception reporting.

Deliver excellent customer service and maintain professional supplier relationships to support excellent service and quality for our clients.

Experience of utilities management in the residential property management sector is preferred. 

How to Apply:

Ready for this incredible opportunity? Explore Rendall & Rittner on LinkedIn for more insights, or visit our website for a full list of current openings. To get more details or answers to your questions, reach out to our friendly recruitment team at (phone number removed) and mention the reference number "Ref #LI-EW1."

Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period.

Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact