Job Description

MMP Consultancy are looking to recruit a Senior Repairs Planner, based in North London.

The Senior Repairs Planner will work closely with the Maintenance Team to ensure that all repairs and maintenance work is carried out in a timely and efficient manner. The successful candidate must have excellent organisational skills and the ability to plan and prioritise workloads. You will liaise with residents and contractors to ensure that all works are completed to a high standard.

Main Responsibilities:

Manage Operatives diaries.

Planning repairs works for pre and post inspection, reactive and emergency repairs.

Prioritising emergency works.

Booking appointments and allocating works to the available operatives and following works from start through to completion.

Ensure all relevant data is updated on a timely basis.

Liaising with tenants and Operatives to arrange repairs.

Effectively communicate any concerns about work quality and ensure operatives have the right material to complete their work.

Take part in meetings, supervision, training as requested by the manager.

Experience Required:

Previous experience of working with a Housing Association / Local Authority or contractor in either a Planning, Scheduling or Customer Service capacity

Excellent communicator, with strong organisational skills

GCSEs at Grade C or above and including Mathematics and English

Previous experience of managing a team

Proficient IT skills including use of Microsoft Excel and Word Proven background in a customer service focused environment

Construction related knowledge