Job Description

Role: Communication and Engagement Contractor

Duration: 3 months (view to extend for a year)

Location: Hybrid/Remote - Manchester

Our client a leading organization in the rail and transport sector, located in the North of England is hiring a skilled and dynamic communications professional to support critical communications, stakeholder engagement, and media relations efforts.

Requirements:

* Provide day-to-day support on stakeholder engagement and public relations, including events, speaking opportunities, correspondence, database management, preparing briefings, external newsletter etc

* Jointly manage the TfN Communications and Engagement Grid

* Manage projects/campaigns (internally and externally) as directed to support delivery of TfN’s business plan

* Act as press/media officer, including as part of TfN’s on-call rota for press enquiries and daily media monitoring

* Support the Stakeholder Manager in political and social media monitoring, ensuring insight/intelligence informs TfN’s communication and engagement activities

* Act as Comms Business Partner to designated TfN teams providing support/guidance to deliver comms/engagement plans and campaigns as directed

Skills and experience

* Substantial experience in managing effective public affairs and engagement activities including media relations, social media, internal communications, stakeholder engagement, conference and events and e-communications.

* Substantial experience of establishing effective working relationships with stakeholders and the media.

* Proven ability to deal with a wide cross section of stakeholders and partners effectively, clearly and concisely, both verbally and in writing.

* Strong analytical skills, based on systems, models and metrics relevant to content & media management services provision.

* Up to date knowledge of external issues (legislative, regulatory, best practice standards etc.) that affect content & media management services provision.

* Substantial experience of working in a multi-channel Communications/ Corporate Engagement role

* Significant experience of producing high quality content across multiple channels with the evidenced ability to translate complex issues into appropriate formats for target audiences.

* Experience of devising and delivering Communications/ Corporate Engagement campaigns to support key organisational priorities.

* Proven ability to evaluate Communications/ Corporate Engagement campaigns and to analyse, manipulate and report on such data and intelligence.

* Experience of using relevant digital channels and associated software e.g. social media, newsletter production/distribution and associated analytics/reporting

* Meticulous attention to detail and strong problem solving skills