Job Description

Proactive Global is seeking a customer-focused team player to handle a varied and interesting role covering internal sales and technical administration.

Salary: £26k- £30k

Key Objectives:

Providing direct line support for the Technical Sales Team.

Management of customer account setup, forms to fill, payment and monitoring.

Manage credit limits and customer issues (in consultation with team leader).

Implement agreed pricing of new and existing products.

Preparation of pricing and stock / stock plus quotation estimates.

Taking phone inquiries, raising sales leads

Sending literature

Dealing with phone / email / website inquiries

Preparing detailed stock and stock plus quotations

Processing inquiries / quotations into SORS orders

Collating order processing information into job folders

Raising SDNs delivery notes,

Order Acknowledgments,

Raising SIN Invoices, SCR Credit Notes, SRC processing Sales Payment Receipts

Checking stock records

Producing in-house documentationReporting Structure:

Reporting to the Sales Admin Team LeaderKey Internal Relationships:

Managing Director

Finance Director

Sales Director / Sales Manager

Purchasing Manager

CAD & Technical Manager

Production ManagerLocation:

Uxbridge, UK

Candidate Specification

Background:

Ideally, a degree-educated person with direct experience in the roles listed above. Experience working within manufacturing businesses and knowledge of pipe racking systems is not essential, but highly desirable.

With a good understanding of customer service, you will have spent most of your career in office-based roles and can quickly learn and understand all administrative or office-based processes. The job will also involve discussions with customers and our sales, technical & production teams, so confident and clear communication skills are required.

Experience:

Must have office-based experience

Must also be able to evidence delivery of processes and improvements

Experience in lean manufacturing preferred

Microsoft Office experience - Excel/Word etc

Personal Attributes:

Self-starter with initiative - can make it happen

Excellent interpersonal skills

Positive and good communicator - strong presentation skills

Team player

Prepared to be involved in other aspects of the company's operation as requested.

If you have the above skills and wish to be considered for this position or find out more details then please contact Joanna or submit your CV to Joanna on (url removed) alternatively, apply to this advert!

Proactive also offer a referral scheme for successful applicants - if you know anyone that could be suited to this position then please contact Proactive with their details and if they are placed by Proactive you will receive £250. *T&Cs apply*

Proactive Global is committed to equality in the workplace and is an equal opportunity employer.

Proactive Global is committed to equality in the workplace and is an equal opportunity employer.

Proactive Global is acting as an Employment Business in relation to this vacancy