Job Description

Are you an enthusiastic and proactive individual with a passion for providing exceptional customer service? Our client, a well-established organisation, is looking for a Claims Assistant to join their dynamic team in Huthwaite. As a Claims Assistant, you will provide crucial administrative support to ensure all claims are managed efficiently and effectively.

Summary:

Start date: ASAP

Duration: 6 months

Location: Huthwaite

Pay Rate: £19.81 per hour

Hours: 37 per week Monday to Friday (all onsite)Responsibilities:

Receive, assess, and resolve all claims on behalf of our client

Negotiate the best deal for claim settlement

Provide specialist advice on the best course of action, considering company policies and regulations

Collaborate with external claimants to facilitate early settlement and minimise costs

Train, coach, and advise managers and less experienced staff on claims procedures

Instruct loss adjusters, agents, or solicitors, ensuring actions align with the organisation's best interests

Maintain accurate records of all claims according to established procedures

Manage a case load of claims, prioritising work and adhering to regulatory standards

Handle customer issues professionally to achieve satisfactory outcomesCandidate Requirements:

Excellent customer service skills with strong communication abilities

Demonstrated proficiency in written and verbal communication

Strong administrative background with exceptional negotiation and numeracy skills

Ability to work collaboratively in a fast-paced environmentThis is an exciting opportunity to join a dynamic organisation and contribute to their continued success. If you are an individual who thrives in a supportive and fast-paced environment, we would love to hear from you! Apply now to take the next step in your career as a Claims Assistant.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser