Job Description

IT Support Engineer| Coventry | Up to £35,000 | 5 days On Site | Fixed Term Contract

Role Overview:

We are looking for an IT Support Engineer to join the technical team in Coventry. We need a knowledgeable, skilled and experienced Engineer for this internal role, who has the experience of working in a busy technical helpdesk.

About You

You will be a self-motivated engineer with a track record of being able to troubleshoot and resolve technical issues across a large client base. You Will be an excellent communicator with the ability to work well under pressure.

Responsibilities

* Taking initial day to day calls

* Raise tickets

* Password Resets

* Check through the day and logging calls in the Support Mailbox

* Check Nagios – reporting anything

* Setup New Starter Accounts

* Process Leaver Accounts

* Ordering Phones

* HP Laptop / Desktop Orders including Accessories

* User Printer Setups

* Laptop / Desktop Build

* Application Installs

* Desktop/End user break fix support

Technical requirements

* Knowledge of Microsoft Core Stack

* Desktop & Server solutions across the Microsoft stack

* Cisco

* Active Directory

* Windows 10

* Office 365

* Hyper V

* VEEAM

* Solar Winds