Job Description

Approved Workforce are currently looking for a Desktop Surveyor in Redditch. This is a temporary-ongoing role, based in the office full time.

You will assist customers with building related queries in relation to their claim and progress the claim as efficiently as possible. You will also provide technical support for the Claims Team and help build their understanding.

Duties to include:

• Progress and finalise Buildings insurance claims, this will include updating reserves, offering cash settlements, instructing Contractors, and closing claims as required.
• To provide outstanding customer service and ensure all decisions are clear and concise in all methods of communication to both our Policyholders and Suppliers.
• To assist with audit and oversight of our Surveyor Network and Contractors with Regional Technical Surveyor and Supply Chain Manager assistance.
• Ensure the claim is progressed in a timely manner and moved to completion as quickly as possible.

You will need:

• Experience in dealing with insurance claims
• Experience in the building industry
• Strong IT skills
• Admin experience
• Attention to detail
• Great customer service skills
• Professional attitude

Full Training will be provided.

If you are interested, then please apply or contact Approved Workforce on (phone number removed)