Job Description

Resident Liaison Officer Required

Job Type: Contract

Start date: Immediate

Industry: Property Services

Location: Chester

Pay Rate: 14.42 - 16.16

JOB DESCRIPTION:

Resident Liaison Officer required for a large and established property maintenance business to work on a project in Chester. Our client is looking for an experienced Resident Liaison Officer to join their team. This will be a 3 monthly temporary role initially.

Working hours are 8am - 4.30pm. Monday - Friday.

Daily responsibilities will include:

• Liaising with residents , Scheme Manager and client
• Completing social value events
• Collating customer satisfaction surveys
• Monitor and resolve resident's complaints.
• Work closely with our Site Project Manager to ensure a proper communication bridge
• Conflict resolution

Requirements for the role

• 2 + Previous RLO experience
• Good customer care skills

Hourly rate for this role is 14.42 - 16.16 per hour. The client is looking for someone as soon as possible for this role and looking to interview asap. If interested, please send your CV or call Jess on (phone number removed).

Key terms: Liaison Officer, TLO, CLO, Construction, Chester, North West, Customer Care