Job Description

Housing Options Officer
Slough
Temporary
Full-time - Hybrid
Are you experienced in providing housing advice and homelessness prevention? We're looking for a Housing Options Officer to join a team in Slough and play a key role in supporting individuals and families to secure housing and avoid homelessness.

THE ROLE
As a Housing Options Officer, you will deliver a high-quality housing advice and homelessness prevention service while ensuring compliance with relevant legislation.
Key responsibilities include:

• Assess homelessness applications under the Housing Act 1996 Part 7 and the Homelessness Reduction Act 2017.
• Work proactively to prevent homelessness by helping clients retain existing accommodation or secure alternatives.
• Conduct financial assessments to ensure housing solutions are affordable for clients.
• Provide Personal Housing Plans tailored to clients' needs, supporting access to education, employment, health services, and more.
• Collaborate with landlords, family members, and partner agencies to find housing solutions.
• Offer expert advice on complex issues such as domestic abuse, eviction, and tenancy rights.
• Maintain accurate and up-to-date case records, ensuring compliance with statutory and council standards.

THE CANDIDATE
The ideal candidate will have previous experience in a similar role within housing options, homelessness prevention, or tenancy relations.
Key skills and experience:

• Strong knowledge of housing legislation, including the Homelessness Reduction Act 2017 and Housing Act 1996 Part 7.
• Experience managing difficult and vulnerable clients with professionalism and empathy.
• Understanding of welfare benefits and tenancy law to provide informed housing advice.
• Excellent problem-solving, negotiation, and communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.

THE CONTRACT
Working Hours: Full-time, Monday to Friday, 09:00 to 17:00 (3 days per week in the office).
Length of Contract: Temporary ongoing
The pay range for the role is 23.00per hour LTD company rate. The PAYE equivalent is 19.61 per hour, inclusive of holiday.

HOW TO APPLY
To apply for this role, please email a copy of your CV to (url removed) or call on (phone number removed)