Job Description

This is a rare opportunity to join a newly created Data & Insight Team within a broader digital change programme transitioning from legacy systems to the Cloud with a project focus on developing automated reporting suites that provide operational and performance insight to a broad operational stakeholder population.

You'll be an experienced Analyst / Engineer (ideally with some contact centre experience) with demonstrable hands-on capabilities with SQL, PowerBI, ETL Data Modelling and ideally DAX. Alongside your technical prowess, you'll thrive in a collaborative team environment, have exceptional presentation skills, and can simplify the complex for 'non-technical' audiences and stakeholders.

Enjoy flexible hybrid working with 2 days per week onsite in modern offices

The salary range for this 12-month contract position is £40'000 ~ £45'000 + Broad Corporate Benefits

Key Skills & Experience Will Include

* Knowledge of Snowflake

* SQL – query data / extraction scripting / stored procedures

* Experience in building Star Schema data models

* Comprehensive ETL & DAX capabilities

* PowerBI – strong Data Modelling, Analytical, Reporting and Visualisation skills

* Concise, professional, and effective interpersonal, presentation and communication abilities

* Experience in the management, planning and delivery of reporting solutions and methodologies.

* A focused, organised & proactive approach with the ability to multi-task and complete tasks on time.

Desirable Skills (but not essential)

* Contact Centre Technology Platforms (Telephony / IVR / Dialler / WFM / LiveChat)

* Project Management Methodology ( agile / scrum / waterfall )

* Please register your interest in the Analytics Engineer & Data Modeller position by applying as directed