Job Description

If you see yourself as a people person and enjoy variety in your workday where no two days are the same – you belong at Bromford. If you revel in building relationships, supporting colleagues and putting customers first and, you would like to join an organisation recognised as a Great Place to Work – then apply today.

As a coordinator you’ll support the Neighbourhood and Communities team. Building relationships is a big part of the role, liaising with customers, stakeholders, neighbourhood coaches, and external partner agencies. You will source alternative properties for some of our customers and you will provide support to our vulnerable customers. You will also support our customers through some difficult situations, you’ll need to be confident and resilient and have a real desire to help others. Using your knowledge and experience you will handle customer enquiries such as tenancy queries, complaints, and drafting responses. You will also liaise with and respond to MP enquiries and produce reports and spreadsheets for the team. You’ll need be creative and innovative with a flexible, proactive approach to work. You will have the opportunity to get involved with recruitment too.

This role is a 12-month fixed-term contract and full time. The position offers a roaming workstyle, a mixture of home working and working from our Tewkesbury office (GL20 8ND). Due to the nature of the role a Basic DBS check is required.

We are looking are someone who:

* Builds great relationships with internal and external customers

* Is a strong administrator with the ability to use multiple systems

* Has a creative flair, able to produce engaging reports

* Can manage own workload and support a large team

* Has previous experience in a fast paced, varied role

* Has a proactive, can-do attitude with the ability to juggle multiple projects.

Why Join Us?

Professional Development: There will be opportunities to develop your skills and career

Flexible Working: Enjoy a mixture of working from home and from the office in Tewkesbury

Supportive Environment: Be part of a team that values collaboration and mutual support

Work That Makes A Difference: Make a real difference in the lives of our customers and the community.

If you have previous experience in roles such as personal assistant, team coordinator, team support, executive assistant or housing coordinator this could be the ideal role for you.

This role will help us achieve some important targets, but the most rewarding part of the job is seeing people and families manage their own homes, to build brighter futures and thrive.

Closing Date for applications is Sunday 02 February 2025. Interviews will be held at our Tewkesbury office.

Bromford reserve the right to close this vacancy prior to the above-mentioned date should sufficient interest be shown. Therefore, an early application is advisable