Job Description

Contract Type: Fixed term contract 18 months (Maternity Cover)

⌚ Hours: Full time, 37.5 hours

💰 Salary: £37.522.87 - £42,213.23 dependant on experience

What’s in it for you?

In addition to a competitive salary and a supportive work environment, we offer an impressive benefits package that goes beyond the basics:

Financial Reward: Competitive salary with opportunities for progression, up to 5% employer pension contribution, thousands of perks through Blue Light card and Free Parking!

Health and Wellness: Access to a 24/7 Employee Assistance Programme, Doctor Line for over-the-phone GP consultations, and dedicated Mental Health First Aiders.

Work-Life Balance: Enjoy a flexible schedule, a Birthday Bonus day off, and competitive family-friendly benefits.

Career Development: Paid training, opportunities for accredited apprenticeship programs, and potential for career progression.

We’re looking for a driven Operations Service Manager to guide our Treatment Centre Operations team to new heights of excellence. Reporting directly to the Regional General Manager, you’ll be at the forefront of delivering exceptional results that align with our forward-thinking vision.

Guide and empower teams to delivery exceptional care everyday

In this vital leadership role, you’ll ensure our operational priorities are seamlessly aligned with strategic goals. You’ll oversee the efficient management of resources—including people, consumables, equipment, and facilities—ensuring smooth, effective day-to-day operations.

Lead with purpose, collaborate with impact, and drive sustainable, high-quality care where it matters most

This role offers the opportunity to engage in meaningful collaboration with other Operations Service Managers and cross-functional teams to drive safe, sustainable, and high-quality service delivery. You’ll also travel to Community Treatment Centres, gaining valuable insights and making a hands-on difference where it matters most. We’re seeking an inspiring leader who motivates and empowers teams through role modelling and effective collaboration, makes sound business decisions independently, and is passionate about delivering client-focused, high-quality service. Experience in healthcare operations or familiarity with the Care Quality Commission is a plus.

For more information about the role, please view the job description