Job Description

As our Infrastructure Engineer your key responsibilities will include:

Manage incident and request fulfilment tickets within SLA’s

Monitoring key health signs of infrastructure and responding to actual or predicted issues

Support projects and new initiatives

Participating in investigations & remediation of any reported Security vulnerabilities or Security breaches

Implementation of infrastructure design and build best practices.

Technical Documentation

Building excellent working relationships with key stakeholders across the department and wider business, and to communicate effectively with audiences of all technical ability & understanding

Skills required of our Infrastructure Engineer:

Experienced 3rd line Infrastructure Technical Specialist (not Service desk

Dual experience with traditional Infrastructure BAU support in an ITIL environment and with Azure IAAS, PAAS, DevOps and Infrastructure as code

Microsoft Windows technologies (Including installation, Active Directory, WDS, DNS, DHCP, DFSR, Group Policy

Virtualisation (VMWARE and Vsphere)

IT and Cyber Security measures (e.g. firewalls, antivirus, security patching, IDP/IDS)

Experience of working as part of projects teams in helping deliver infrastructure and software development projects, and their transition into support of delivering CSI initiatives

SAN Technologies (Storage configuration & provision, Fibre Channel connectivity & zoning

Be a self starter and strong team player, with excellent attention to detail