Job Description

We are looking for an experienced Duty or Operations Manager for a temporary position based in Letchworth.

This role will be for approx. 4 months and will be an immediate start.

You will work on a rota basis covering 7 days a week - including weekends - you would have 2 days off a week.

This role is 100% site based in Letchworth.

Working 35 hours a week: 9.00am to 4.30pm

Key Responsibilities:

• To supervise staff, providing direction and support, mentoring and training.
• Allocating tasks to staff on duty.
• To implement day to day people management and procedures including the staff rote, sickness absence, holidays and completing attendance sheets.
• Monitor staff productivity and providing constructive feedback and coaching.
• Managing any complaints and resolve problems
• Feedback any issues to the management team.
• To ensure all employees are performing in accordance
• To work with a EPOS system and as a management being responsible for compliance with financial controls and systems, recording and accounting all cash and other payments.
• To ensure that all orders and administration duties are actioned daily.
• To provide first aid as required ( this can be trained ) and report to Health & Safety concerns to management team.

Person Specification:

• Successfully candidate will have management or supervisory experience and ideally come from a hospitality background.
• Happy to work on rota basis.
• Clear and concise communication skills.
• Good problem solver.
• Able to start immediately

Great benefits

Including weekly pay.

Free onsite parking.

Holiday pay

Access to Tate Awards Scheme including store discounts.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.