Job Description

Duration: 6 months (with potential extension to 12 months)

Day Rate: £500 per day - Outside IR35

Location: London - Camden 3 days on site 2 days remote, with require Travel to other sites

Purpose:
Provide business analysis (BA) support for the development, delivery, and embedment of the Target Operating Model (TOM) as part of the Cyber Resilience Programme.

• TOM Development:

  • Organize and deliver workshops to confirm cyber service catalogue requirements.
  • Conduct business analysis for the development and agreement of the service catalogue.
  • Record and structure requirements into a detailed service catalogue.
  • Analyze and review capabilities frameworks and TOM structures.
  • Develop visual aids and communication plans to support TOM delivery and stakeholder engagement.
  • Create metrics, dashboards, and reports to measure TOM effectiveness and maturity.
  • Collaborate with the Delivery Manager to manage internal communication and updates for stakeholders and intranet pages.

• Knowledge Management:

  • Develop and implement a knowledge management framework using ServiceNow and SharePoint.
  • Transition existing knowledge management data from the current (as-is) state to the new (to-be) framework.

• Stakeholder Management:

  • Engage with internal and external stakeholders to clarify needs, gather requirements, and provide updates.
  • Ensure collaboration and alignment across multidisciplinary teams.

• Detailed cyber service catalogue and supporting documentation.
• Metrics and dashboards to track TOM implementation and performance.
• Knowledge management framework and transition plan.
• Workshop outputs, including processes, procedures, and stakeholder updates.

• Proven business analysis experience in complex environments, including requirements gathering and documentation.
• Expertise in knowledge management frameworks and transitioning data from legacy to new systems.
• Proficiency in process improvement, business modeling, and stakeholder engagement.
• Experience delivering transformational cybersecurity projects, particularly with Target Operating Models (TOM).
• Ability to work collaboratively in multidisciplinary teams and apply structured approaches to problem-solving.