Job Description
Partner Jobs
- 222956195
- £160 - £200/day
- Contracts
- Bournemouth, Dorset, United Kingdom
- IT
- 24-01-2025
Service Desk Analyst (1st Line)
Service Desk Analyst (1st Line) x 2 - Bournemouth - £(Apply online only)/ day - 2 months (immediate start - extension likely)
A leading organisation in Bournemouth have a requirement for two 1st Line Service Desk Analysts to join their existing service desk.
It will require 2 years experience working on a service desk, and will involve the following 1st line support:
* Logging incidents via incoming calls
* Actioning tickets via the Service-Now tool
* Assigning tickets to relevant support groups
Prior experience will be required with the following:
* Active Directory account management
* Office365
* Laptop & hardware troubleshooting
The contract would initially run for 2 months (but this is likely to be extended) and would ideally start on Monday 3rd February. The contract would need be carried out via an umbrella company