Job Description

We are proud to be supporting this well know company based in Swindon, in finding a French Speaking Customer Service Advisor to join their team.

Office based daily to start but will be allowed to work hybrid in due course. This is a Temporary to Permanent role. Immediate Start for the right candidate, £12.24 per hour. Initially paid weekly and then, when you become a permanent member of the team you will be paid Monthly. It's 37.5 hours per week but overtime sometimes available

Full time position, Free Parking, full training provided.

Hours are between 8am and 6pm - The rota shifts are from 8am to 4pm Monday to Friday and 10am to 6pm Monday to Friday and you will alternate weekly.

This role will suit someone who has fluent French and English and has a typing ability with a great customer focused personality as you need to feel confdent speaking to people over the telephone. You will work in an office with others speaking different languages around you. The role entails answering the phones using head sets and responding to queries via the phone and email. You will be supporting customers who have bought mobile phones , tablets, PC's or laptops.

Full training will be provided but the ability to speak fluent French is a must!

PLEASE NOTE THAT THIS POSITION IS WORKING FROM THE OFFICES IN SWINDON AND UNABLE TO HYBRID UNTIL YOU ARE FULLY TRAINED

Requirements

We are looking for Fluent French speaking individuals with customer service experience to help enhance our client s customer offering.

For this role you need to be fluent in both French and English.

Excellent customer service skills and good a telephone manner will be essential for this position.

Basic IT skills will also be required but full training will be provided on the company's own systems.

This is an ongoing temporary position and could lead to a permanent contract. This role is Office based located in Swindon so you will need to be able to commute to the offices every day.

As an Employer and Recruiter, we champion equality, diversity and inclusion and embrace the uniqueness of each and every one of our employees, permanent candidates and temporary workers