Job Description

Exciting Opportunity: IT Support Engineer (UK) - 3-Month Contract 🚀

My client is seeking a skilled and proactive IT Support Engineer to join their team in Warrington on a 3-month contract, with a competitive day rate of £175-£200. This is a fantastic opportunity to provide crucial desk-side support, maintain infrastructure, and perform essential server administration tasks within a dynamic environment.

🌟 Key Responsibilities

Desk-side Support:

* Provide expert technical assistance for hardware, software, and network-related issues.

* Troubleshoot, repair, and support PC and Mac workstations, smartphones, and applications.

* Install, configure, and maintain desktop/laptop systems, printers, and peripherals.

* Build new computer systems and maintain the CMDB for asset tracking.

* Assist with user account setup and permissions management.

* Deliver training sessions for end-users on technologies and best practices.

* Triage incidents and track them in the ITSM platform.

* Encrypt and deploy laptops for field use.

Infrastructure Support:

* Collaborate with US-based Infrastructure Service Managers to maintain and support UK locations.

* Coordinate hardware repairs and replacements with vendors.

* Provide hands-on support as required by remote teams.

Basic Server Administration:

* Perform routine server maintenance, including updates, patches, and backups.

* Assist with deploying and configuring new servers and applications.

* Ensure compliance with security policies and procedures.

🎯 Qualifications

* Bachelor's degree in Information Technology, Computer Science, or a related field.

* A minimum of 2 years of experience in IT support or server administration.

* Proficiency in Windows, Mac, and Linux operating systems.

* Familiarity with basic networking concepts (VPN, TCP/IP).

* Strong problem-solving and communication skills.

* Ability to work independently and collaboratively.

Preferred Skills:

* Certifications such as CompTIA A+, Network+.

* Knowledge of ITIL framework and best practices.

🌟 Working Conditions

* Contract Duration: 3 months.

* Day Rate: £175-£200.

* May require occasional evening or weekend work for maintenance or critical issue resolution.

* Must be able to lift and move equipment weighing up to 50 pounds.

If you are looking for a rewarding role that challenges and expands your technical skills, this is the perfect opportunity!

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