Job Description

We are working with an NHS organisation who are seeking to appoint an Interim Patient Access Improvement Manager for a immediate start.

The role will be for 3-6 months with an option for extension and will be at interim day rates under the NHS Agency Cap at Band 8c.

This is a key role for the organisation and experience in a similar capacity is essential. The organisation are looking for an experienced manager who can hit the ground running and start ASAP.

Key responsibilities and experience expectations include:

Improvement of Patient Access Services: Experience in reviewing and implementing changes to improve patient access services;

Improvement and Service Turnaround Experience: Proven track record in enhancing and turning around services;

Expert Knowledge of Outpatient Services and Operational Delivery: Experience in reviewing, proposing, and reforming outpatient services;

Strength in Operational Governance: Overseeing processes to effectively assure service safety;

Workforce and Team Development: Promoting skills and development in operational settings;

Strong Data Engagement and Understanding: Ability to engage with and understand data effectively;

Leadership and Change Management: Ability to lead and manage change effectively, inspiring and guiding teams through transitions;

Regulatory and Compliance Knowledge: Familiarity with patient access regulations in terms of meeting the organisations constitutional targets and compliance requirements to ensure services meet all necessary standards.

The ideal candidate will have:

Credible and proven experience working in an NHS setting at Band 8c level;

Demonstrable experience of Operational Management including Outpatients services and Patient Access;

Expertise in Digital Services: Knowledge of digital services (specifically Cerner), software, and provision within patient access, with a focus on improving digital knowledge and proactively utilising digital systems.

If you are interested in the role, please email Toni Coates with a copy of your updated CV to (url removed) along with your availability and rate understanding in line with the above.

If you do not receive a response within 72 hours (3 working days) of receipt, please assume that on this particular occasion, your application did not meet the client’s requirements for this specific role