Job Description

THE ROLE

You will support homeless individuals with mental health and substance abuse challenges, helping them access appropriate services.

* Create a safe and psychologically informed environment

* Conduct assessments and develop user-led support plans

* Provide high-quality support with life skills and appointments

* Manage a caseload of key clients, including those with complex needs

* Facilitate group activities

* Liaise with internal and external partners

* Monitor and report incidents, ensuring compliance with Health and Safety

THE CANDIDATE

The ideal candidate will have experience in a similar role within homelessness and supported housing services.

* Experience working with individuals with substance misuse and challenging behaviour

* Ability to handle emergency situations calmly

* Understanding of safeguarding, health and safety, and personal care needs

* Ability to assess risks and create user-led support plans

* Knowledge of mental health, substance misuse, and service user involvement

Location: Cardiff

If interested, please submit CV and call Varsha on (phone number removed) between 9am to 4pm for more details