Job Description

Manpower is recruiting for a Head Lodge Porter for a 12-week temporary assignment with possibility of extension. The Head Porter has managerial responsibility for the Porters' Lodge, a primary point of contact for members of and visitors to the College. Operating 24 hours a day 365 days a year, the Lodge provides a reception, information, post, telephone and security service.

Leading a team of six Lodge Porters, the Head Porter has a key role within the College, presenting the face of the College to the many and varied groups that interact with the college community.

Details:

• 35 hour a week
• City centre job role - no parking on site
• Monday to Friday typically ( however if sickness / holiday occur, weekend shifts must be covered by yourself)
• Must be flexible on shifts and days, could be working 08:00 - 16:00, 09:00 - 17:00, 10:00 - 18:00.
• 16.46 per hour

Essential

• Relevant managerial experience gained in a comparable role, either in a college Lodge or hotel reception
• Experience of planning for service delivery
• Proven ability to provide excellent customer service
• Excellent communication and interpersonal skills with an ability to engage effectively with a wide range
• of people
• Friendly, welcoming and professional manner and immaculately presented
• Able to deal appropriately with confidential matters

Desirable

• Front of house management experience
• Fire Marshal trained
• PMS management experience
• Security experience

Apply today and we will be in touch.