Job Description

Expedite Healthcare Solutions Inc. is seeking a Non-Healthcare Clerical for a local contract job in Raleigh, North Carolina.

• Specialty: Clerical
• Discipline: Non-Healthcare
• Start Date: 02/24/2025
• Duration: 13 weeks
• 40 hours per week
• Shift: 8 hours, days
• Employment Type: Local Contract

Job Description:
Job Title: Patient Services Coordinator
Location: Raleigh, NC 27615 (Hybrid)
Duration: 13 Weeks
Shift: Days 5x8-Hour (07:40 AM - 05:00 PM)

Requirements:
• HS Diploma/ GED.
• 1+ years of relevant experience within a healthcare setting.
• EPIC experience.
• Customer Service experience.

Responsibilities:
• Will be assisting with huge data backlog project to transfer patient demographic information, appointments into EPIC.
• Assist with scrubbing patient schedule.
• Assist with inbound call queue.
• Patient Registration: At registration, enters complete accurate patient demographic and insurance information in system. Greet patient, verify and correct any demographics and insurance information, copy insurance card and ensure copy is added to patient medical record.
• Communicate any changes in demographic and insurance information to the appropriate areas.
• Obtain updated patient registrations signature with date and ensure that the form is added to patient record.
• Collects and enters co-pay.
• Patient Check Out: At check out, verify patient charges in electronic system, recheck insurance information, schedule return appointments if appropriate and collect balances due.
• Run appropriate daily close reports, reconciling all cash, checks and credit card charges received for each business day.
• Verify charges in charge audit work queue and correct errors before releasing charges.
• Complete individual and/or practice reconciliation report including bank deposit slip.
• Scheduling: When scheduling appointment, enter necessary patient demographics if new patient; verifies information if established patient. Chooses appointment time based on patient request, physician/provider availability and urgency of appointment.
• General Clerical Duties: File. Make Copies. Answer the telephone, provide accurate follow up, take and communicate messages.
• EPIC and Charge Entry Audit: Responsible for resolving Work Queues in Epic including, but not limited to: Follow Up; Claim Edit; Charge Review (Audit and Review); Missing Guarantor.
• Research and analyze denials, correct errors to ensure charges captured and processed and goal for site errors is met or exceeded. Respond to patients and staff for billing and insurance questions.
• Resolve work queue errors & denials through research and analysis by reviewing chart and office notes, pre-authorizations, hospital documents, etc. Ensure charges drop for claims processing.
• Work closely with practice coder in resolution process.
• Respond to requests from practice Revenue Cycle Advocate.
• Serve as resource for front desk registration to ensure accuracy on insurance information.
• Resolve patient billing concerns. Assist providers in charge capture when necessary.

Expedite Healthcare Solutions Inc. Job ID .

Welcome to Expedite Healthcare Solutions, where we revolutionize

healthcare staffing with cutting-edge technology and unparalleled industry

expertise. As a trailblazer in transformational workforce solutions, we pride

ourselves on being one of America's fastest-growing healthcare staffing

agencies. Our innovative platform connects healthcare professionals with top-

tier job opportunities in prestigious healthcare facilities across the nation.

Whether it's regular staffing needs or temporary placements, we ensure that

our clients receive the highest quality of care 24/7. Backed by a robust

understanding of client requirements and extensive industry experience, we

provide a comprehensive range of talent solutions. Our strategic partnerships

with leading Fortune 500 companies speak volumes about our domain depth

and digital prowess. Headquartered in Alpharetta, Georgia, and with a global

presence, our team of over 7,500 professionals is dedicated to shaping the

future of healthcare staffing. Join us at Expedite Healthcare Solutions and

experience the difference in healthcare staffing excellence.