Job Description

A Housing Association is currently looking for a Rents Assistant on a temporary hybrid basis for about three months.

Key responsibilities are as follows

Ensure compliance with the regulators economic rent standard through robust and rigorous application of regulatory and statutory rent rules to set rents and respond to queries

Ensure all rent elements are accurately set up on the system

Calculate accurate rent levels for the current rent type in line with company Rent and lettings policies

Administer the setting up of rent accounts and enable residents to pay rent from the outset of their tenancy through the creation of barcodes

Assist with the implementation of the annual rent review, rent budget and rent statement process through giving administrative support

Provide support on improvement projects which relate to the automation or improvement of systems or processes in relation to rents.

Management of regulated and non-regulated rents including adherence to specific contractual provisions Management of team inbox, responding to incoming queries according to business agreed service level agreement

PAYE rate 19.75 Umbrella rate 25.96

Essential requirements

Experience and knowledge of the affordable housing sector and the regulatory environment in which it operates including rent standard and applicable legislative principles

Excellent analytical skills with proven experience of working with complex data

Proficient numerical skills with proven experience of working with large volumes of data, from multiple sources and testing for accuracy

Excellent written and verbal communication and presentation skills; experience of preparing and delivering reports to Director level

Excellent IT skills including Microsoft Office Word, Excel, PowerPoint, Outlook and Visio