Job Description

Job Description: We are seeking a compassionate and organized Temporary Accommodation Officer to join our Housing Services team. This role is integral to the delivery of temporary housing solutions for individuals and families in crisis. You will manage placements, assess housing needs, and provide ongoing support to ensure clients are able to secure permanent accommodation.

Key Responsibilities:

* Assess the housing needs of individuals and families in urgent need of temporary accommodation.

* Manage temporary accommodation placements, ensuring clients are placed in appropriate housing based on their needs and available resources.

* Monitor the progress of clients in temporary accommodation and provide necessary support, including liaising with other agencies and services to address any additional needs.

* Maintain accurate records of temporary accommodation placements, including details of clients, housing availability, and any issues or concerns.

* Ensure compliance with all relevant local authority policies and housing legislation, ensuring clients’ rights and responsibilities are upheld.

* Communicate effectively with landlords, property managers, and housing providers to coordinate placements and ensure appropriate support for clients.

* Provide advice and guidance to clients regarding their temporary accommodation, including information about tenancy rights and the next steps toward permanent housing.

* Support clients in managing the transition from temporary to permanent accommodation, assisting with housing applications and other necessary services.

* Liaise with other local authority departments and external organizations, such as social services or welfare agencies, to address clients’ broader needs (e.g., health, social care, financial assistance).

* Participate in the development and implementation of policies and procedures related to temporary accommodation services.

* Stay up-to-date with housing regulations, local authority guidelines, and available housing resources