Job Description

Diary & Inbox Management: Manage the Director’s calendar, coordinating meetings, events, and travel, and ensuring their time is optimally utilised, working at pace in a dynamic changing environment.

• Correspondence Management: Handle sensitive and high-priority emails and communications, escalating urgent matters when needed.

• Meeting Support: Manage agendas, prepare and distribute papers, and accurately record minutes and actions. Collaborate with senior teams and elected members to ensure effective meeting outcomes.

• Process Improvement: Identify opportunities to streamline administrative processes and share best practices with the PA team, embracing new technology where applicable.

• Strategic Alignment: Work closely with the wider team to ensure departmental activities are aligned with the Council’s strategic goals, and proactively support Directors’ priorities.

• Stakeholder Communication: Act as the main point of contact for internal and external stakeholders, ensuring effective and professional communication on behalf of the Directors.

About you

The ideal candidate for this role will be highly organised, resilient, and adept at managing conflicting demands in a fast-paced environment. Y

ou should bring:

• Experience: Substantial experience in providing high-level PA support at a senior level, ideally within local government or a similar dynamic environment.

• Attention to Detail: A meticulous eye for detail, ensuring accurate record-keeping and communication.

• Resilience & Problem-Solving: The ability to handle difficult conversations and challenging situations with professionalism, staying calm under pressure.

• Effective Communication: Exceptional customer service and interpersonal skills, building strong working relationships across all levels of the organisation.

• Proactive & Innovative: A forward-thinking approach, always seeking opportunities to improve workflows and adopt new technologies.

• Team Collaboration: A team player who supports colleagues and fosters a collaborative environment